Privacy Policy for ME MERCHANT and ME DELIVERY
At MASTER EXPRESS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use the ME MERCHANT and ME DELIVERY mobile applications ("the Apps").
1. Information We Collect
When you use the Apps, we may collect the following types of personal information:
- Account Information: When you create an account or log in, we collect the personal information you provide, such as your name, email address, username, and password.
- Device Information: We may collect data about your device, such as its model, operating system, and unique device identifiers (e.g., IMEI number, MAC address).
- Usage Data: We collect information about how you interact with the Apps, including which features you use, how often you use the Apps, and other usage analytics.
- Location Data: If the Apps include location-based services, we may collect your location data (if you give us permission).
- Notification Data: We use Firebase Cloud Messaging (FCM) to send notifications related to your account and the Apps' functionality. This allows us to send timely updates and alerts about important events. You can opt-out of receiving notifications at any time through your device settings.
- Vibration Access: The Apps may use your device’s vibration function to notify you of certain events, such as a new message or order status update. You can control or disable vibration settings directly from your device settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide you with a personalized experience across the Apps
- To improve the Apps’ features and functionality
- To communicate with you about your account and important updates
- To send notifications through Firebase (e.g., important alerts or updates related to your account)
- To maintain the security and integrity of the Apps
- To comply with legal obligations
3. How We Protect Your Information
We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not share your personal information with third parties except as necessary to provide services (e.g., data storage or processing). We may share information with trusted third-party service providers that help operate the Apps but require them to keep your information secure and use it solely for the purposes outlined in this Privacy Policy.
5. No Ads in the Apps
Our Apps do not include advertisements. We do not display any third-party ads within the Apps.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Apps' services. If you wish to deactivate your account or request that we delete your data, please contact us at contact@masterexpress.ma
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, update, correct, or delete your personal information. If you wish to exercise these rights, please contact us at contact@masterexpress.ma
8. Children’s Privacy
The Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy, which will be posted within the Apps with a new "Effective Date." Please review the Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at contact@masterexpress.ma
MASTER EXPRESS